How can we help?
Questions about your account, a race pick, your league or the Fantaski app? Contact Mark Jarvis at mjarvis@burkemtnacademy.org or +1 650-224-1323. Please never send your password or a verification code.
Signing in
Use the same email and password on the website and in the iPhone app. If you have forgotten your password, contact support for help recovering access. Check your junk folder for account emails.
Race picks and leagues
Choose your race in Create/Edit Pick. You can edit until that race's start time; the countdown uses the same deadline wherever you are. Your playing style and standing picks are in Settings. League invitations appear on Home when you sign in.
Apple notifications
After signing in, new app users can choose whether to enable race reminders. You can change them later in Fantaski Settings under iPhone App → Notifications. Notifications also need to be allowed in your iPhone settings. Missing-pick reminders are skipped when a saved pick, standing pick or applicable carryover covers the race.
Saving race documents
Open Race Document Archive on a race page, then select a document. In the iPhone app you can export it to Files and find downloaded documents in Settings under iPhone App → Saved Documents. No blanket filesystem permission is needed.
Deleting your account
Sign in, open Settings and choose Delete My Account. Confirm your password and type DELETE. Deletion cannot be undone. Any leagues you administer will close. Completed matches in other leagues retain anonymous point totals, without your name or picks, so other players keep their results. Documents you exported to Files are not removed.
Your personal game data is removed immediately after a successful request. Account-provider deletion normally finishes within a few minutes if a retry is needed. If deletion reports an error or appears stuck, contact us without sending your password.
Operator
Fantaski is operated by RaceReady, 552 Alpine Lane, East Burke, Vermont 05832, USA.